15 May'24
16 May'24
1 room, 2 guests
The Hotel Luzern, Autograph Collection
Sempacherstrasse 14, Canton of Lucerne | Wed, 15 May - Thu, 16 May | 1 Room, 2 Adults
₹0
₹33,666
/ night + ₹2,279 taxes & fees
The Hotel Luzern, Autograph Collection
5-star Hotel · Sempacherstrasse 14, Lucerne
4.5/5
(540 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Amenities
Bell staff/porter
Hiking
24-hour front desk
Lift/ Elevator
Multilingual Staff
Smoke-free property
Property rules
Check-in: After 03:00 PM, Check-out: 12:00 PM
Cancellation till check-in available, with ClearChoice Max
About property
Museum Sammlung Rosengart - 0.2 km / 0.1 mi
Mt. Rigi - 0.4 km / 0.2 mi
The Swiss Path - 0.4 km / 0.2 mi
St. James Way - 0.4 km / 0.3 mi
Alpine Panorama Path - 0.4 km / 0.3 mi
Via Gottardo - 0.5 km / 0.3 mi
KKL Lucerne - 0.5 km / 0.3 mi
Lucerne Ferry Terminal - 0.5 km / 0.3 mi
Jesuit Church - 0.5 km / 0.3 mi
Chapel Bridge - 0.5 km / 0.3 mi
Modern Art Museum - 0.5 km / 0.3 mi
Franciscan Church - 0.6 km / 0.4 mi
Lucerne Town Hall - 0.6 km / 0.4 mi
Lucerne Arts Museum - 0.6 km / 0.4 mi
Rosengart Collection - 0.7 km / 0.4 mi
The preferred airport for The Hotel Luzern, Autograph Collection is Zurich Airport (ZRH) - 68.8 km / 42.7 mi
Amenities: Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.Business Amenities: Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.Dining: Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
See all 96 photos
₹33,666
+ ₹2,279 taxes & fees
/ night
₹0
No cost EMI from ₹11,982
Location
Sempacherstrasse 14, Lucerne, Canton of Lucerne, 6002
Ratings & reviews
4.5/5
(540 reviews)
5
351
4
123
3
34
2
18
1
14
Location
Rooms
Service
Value
Hygiene
Rooms are not designed for the comfort of guests
3/5
·
minnms on Jan 21, 2024
I prefer to write positive reviews but unfortunately, I cannot for this hotel. I hope the feedback can be taken as constructive so improvements can be made for future guests. The people at the front desk were friendly and helpful but the room was poorly designed. The designer was touted as a selling feature of the hotel unfortunately the design did not incorporate features that would make the room comfortable for guests. The lighting was so dim we routinely used the flashlight from our iPhones. The desk chair was too low for the desk and not adjustable. The chair was heavy and not on wheels so it could not be moved readily. There was not a USB port by the desk. The outlet near the desk was near the floor so not convenient for plugging in a laptop. The picture on the website showed a separation between the sleeping area and working area but this was not the way the room was arranged during our stay. They did not have their own wifi for guests. They use a Luzerne wide wifi which seems less safe to me.
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Top
5/5
·
jensn2014 on Dec 31, 2023
Compliments to all the team , amazing beautiful rooms , friendly service , top location , nice breakfast , its real so beautiful rooms i will come again . Wifi , parking the hotel staff will do , big rooms , if u travel with dog u have a park in front for walk , all in all 100 points from 100
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Great service from Mara
4/5
·
33nancyl on Dec 24, 2023
Great service from Mara. From the minute we walked in until we left she made us feel special. The location is good. The room was large but dark. The only thing that was disappointing was the gentleman on the front desk that told us to go downstairs to the restaurant for dinner. Not sure why he would suggest it. It was full of gnats and we could not eat because they were everywhere. I asked him if he knew afterwards and he said yes. Still don’t understand sending us there knowing we would have issues with all the gnats.
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Good not great
4/5
·
Jeffrey S on Dec 18, 2023
Stayed two nights the staff was very friendly and the location is in a quiet neighborhood about 10 minutes from the train station. Short walk over to old town Room was very large and well appointed. The only bad thing was the lighting as not very good and the windows did not have blinds or drapes which made light at night a little bit of an issue Overall great location and staff with a large room with some quirks
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The Hotel (to avoid) in Lucerne
1/5
·
Jim B on Dec 17, 2023
The management has no integrity. Due to a verified death in my family, we requested a refund; they were the ONLY management that absolutely refused. When I attempted to reschedule for a week later, they claimed they had no availability; this was a blatant untruth. I went on the app and booked a room; when I informed them of their inaccuracy, they claimed that I had been lucky (verbatim). They got the last laugh when they charged me 1900 francs (yes 1900) for my final night when other adjacent properties were charging 400 francs. Lastly - importantly - they have no fitness center ( you have to go down the street to one of the hotels that charge less). Further, their restaurant is in the basement; it has no view and no ambience whatsoever. Horrendous.
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Rooms available
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No cost EMI - Pay in 3 interest free EMIs with 5 major banks
Deluxe Studio, 1 King Bed, Park View
237.0 sq.ft · City view
Smoking policy – non-smoking available
TV
Electric kettle
Ironing facilities
Soundproof
+ 13 more
Room Only
No meals included
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 1 other inclusions
₹33,666
+ ₹2,279 taxes & fees
/ night
₹0
No cost EMI from ₹11,982
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 1 other inclusions
₹39,867
+ ₹2,515 taxes & fees
/ night
₹0
No cost EMI from ₹14,127
Deluxe Studio, 2 Twin Beds, Park View
237.0 sq.ft · City view
Smoking policy – non-smoking available
TV
Electric kettle
Ironing facilities
Soundproof
+ 13 more
Room Only
No meals included
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 1 other inclusions
₹33,666
+ ₹2,279 taxes & fees
/ night
₹0
No cost EMI from ₹11,982
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 1 other inclusions
₹39,867
+ ₹2,515 taxes & fees
/ night
₹0
No cost EMI from ₹14,127
Junior Suite, 1 King Bed, Corner
344.0 sq.ft · Park View
Smoking policy – non-smoking available
TV
Electric kettle
Ironing facilities
Soundproof
+ 13 more
Room Only
No meals included
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 1 other inclusions
₹42,525
+ ₹2,616 taxes & fees
/ night
₹0
No cost EMI from ₹15,047
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 1 other inclusions
₹48,726
+ ₹2,852 taxes & fees
/ night
₹0
No cost EMI from ₹17,193
Suite, 1 King Bed, Garden View (Garden & Park)
388.0 sq.ft · Garden view
Smoking policy – non-smoking available
TV
Electric kettle
Ironing facilities
Soundproof
+ 13 more
Room Only
No meals included
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 1 other inclusions
₹42,525
+ ₹2,616 taxes & fees
/ night
₹0
No cost EMI from ₹15,047
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 1 other inclusions
₹48,726
+ ₹2,852 taxes & fees
/ night
₹0
No cost EMI from ₹17,193